Privacy policy

Privacy and personal data protection policy

When browsing our website, you may be asked to provide certain personal data. We thank you for your trust and would like to inform you about the use of your data and your rights.

The data controller

Hoxeez is responsible for processing your personal data. You will find the company's contact details in the legal notice.

CNIL formalities

Our company has appointed a “Correspondant Informatique et Libertés” dedicated to the protection of your data. We have therefore not declared the data processing carried out on our site to the CNIL.

Data collection and processing

Personal data collected on our site is used to process orders and manage commercial relations (deliveries, invoices, after-sales service).

We may also use your data for advertising purposes (after obtaining your consent or within the limits authorized by law). We may also use your data to meet our legal and/or regulatory obligations.

Cookies

Our hoxeez.com website uses cookies. The cookies used on our site allow us to offer you the following services:

- Saving your shopping cart

- Identification on a new visit

- Memorization of consulted products

Most cookies are intended to enable or facilitate your browsing and to improve the services of our online store.

As the use of cookies is not necessary for the operation of the site, it is necessary to obtain your consent. You may give your consent or object to the use of cookies at any time.

Recipients of personal data

We are the main recipients of your personal data collected on our website. This information enables us to process your orders and manage customer relations. However, other departments such as our payment or payment security departments, our delivery department or our commercial partners may have access to your information.

Where required by law, your consent is obtained. If this is not the case, you have the option of refusing any data transmission.

Modification rights

For all personal data processed, you have the right to access, rectify and object to the processing of this information.

You can exercise these rights by contacting Customer Service via online chat or the contact form.  

Saving bank details

To improve your shopping experience, we offer you the possibility of saving your credit card details for future orders on our website.

Your bank details (card number, expiry date, cardholder's name) will only be stored if you have given your prior consent.

If you have so decided, your data will only be stored by the selected payment organization.

We have no access to your bank details.

You can let us know at any time that you no longer wish your bank details to be stored by sending us a message via the contact form. Your bank details will then be deleted from the payment service providers' databases.